CVE-2017-16921

critical-risk
Published 2017-12-08

In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.

Do I need to act?

!
33.9% chance of exploitation in next 30 days
EPSS score — higher than 66% of all CVEs
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
!
1 public exploit available
43853
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
8
CVSS 8.8/10 High
NETWORK / LOW complexity

Affected Products (20)

Affected Vendors

Otrs Debian

References (10)

http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution....
Mailing List https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
Mailing List https://www.debian.org/security/2017/dsa-4066
Exploit https://www.exploit-db.com/exploits/43853/
Issue Tracking https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/
http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution....
Mailing List https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
Mailing List https://www.debian.org/security/2017/dsa-4066
Exploit https://www.exploit-db.com/exploits/43853/
Issue Tracking https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/
74
/ 100
critical-risk
Severity 30/34 · Critical
Exploitability 16/34 · Moderate
Exposure 28/34 · Critical