CVE-2019-20768

moderate-risk
Published 2020-05-05

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Do I need to act?

-
0.21% chance of exploitation
EPSS score — low exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
5
CVSS 5.4/10 Medium
NETWORK / LOW complexity

Affected Products (20)

It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management
It Service Management

Affected Vendors

49
/ 100
moderate-risk
Severity 21/34 · High
Exploitability 1/34 · Minimal
Exposure 27/34 · High