CVE-2019-9753
low-risk
Published 2019-06-03
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Do I need to act?
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0.23% chance of exploitation
EPSS score — low exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
3
CVSS 3.5/10
Low
NETWORK
/ LOW complexity
Affected Products (1)
Affected Vendors
22
/ 100
low-risk
Severity
16/34 · Moderate
Exploitability
1/34 · Minimal
Exposure
5/34 · Minimal