CVE-2020-1778
low-risk
Published 2020-11-23
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Do I need to act?
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0.23% chance of exploitation
EPSS score — low exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
4
CVSS 4.1/10
Medium
ADJACENT_NETWORK
/ LOW complexity
Affected Products (1)
Affected Vendors
References (2)
21
/ 100
low-risk
Severity
15/34 · Moderate
Exploitability
1/34 · Minimal
Exposure
5/34 · Minimal