CVE-2020-1779

low-risk
Published 2021-02-08

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Do I need to act?

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0.33% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
4
CVSS 4.3/10 Medium
ADJACENT_NETWORK / LOW complexity

Affected Products (1)

Ticket Forms

Affected Vendors

Otrs

References (2)

Broken Link https://otrs.com/release-notes/otrs-security-advisory-2020-17/
Broken Link https://otrs.com/release-notes/otrs-security-advisory-2020-17/
21
/ 100
low-risk
Severity 15/34 · Moderate
Exploitability 1/34 · Minimal
Exposure 5/34 · Minimal