CVE-2021-21437

low-risk
Published 2021-03-22

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

Do I need to act?

-
0.11% chance of exploitation
EPSS score — low exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
3
CVSS 3.5/10 Low
NETWORK / LOW complexity

Affected Products (2)

Itsmconfigurationmanagement
Otrscisincustomerfrontend

Affected Vendors

Otrs

References (2)

Release Notes https://otrs.com/release-notes/otrs-security-advisory-2021-07/
Release Notes https://otrs.com/release-notes/otrs-security-advisory-2021-07/
23
/ 100
low-risk
Severity 16/34 · Moderate
Exploitability 0/34 · Minimal
Exposure 7/34 · Low