CVE-2021-43609

moderate-risk
Published 2023-11-09

An issue was discovered in Spiceworks Help Desk Server before 1.3.3. A Blind Boolean SQL injection vulnerability within the order_by_for_ticket function in app/models/reporting/database_query.rb allows an authenticated attacker to execute arbitrary SQL commands via the sort parameter. This can be leveraged to leak local files from the host system, leading to remote code execution (RCE) through deserialization of malicious data.

Do I need to act?

~
3.7% chance of exploitation in next 30 days
EPSS score — moderate exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
9
CVSS 9.9/10 Critical
NETWORK / LOW complexity

Affected Products (1)

Help Desk Server

Affected Vendors

45
/ 100
moderate-risk
Severity 33/34 · Critical
Exploitability 7/34 · Low
Exposure 5/34 · Minimal