CVE-2024-13552
low-risk
Published 2025-03-07
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Do I need to act?
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0.08% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
4
CVSS 4.3/10
Medium
NETWORK
/ LOW complexity
23
/ 100
low-risk
Severity
18/34 · Moderate
Exploitability
0/34 · Minimal
Exposure
5/34 · Minimal