CVE-2024-13607

low-risk
Published 2025-02-04

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Do I need to act?

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0.06% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
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Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
4
CVSS 4.3/10 Medium
NETWORK / LOW complexity
23
/ 100
low-risk
Severity 18/34 · Moderate
Exploitability 0/34 · Minimal
Exposure 5/34 · Minimal