CVE-2024-23792

low-risk
Published 2024-01-29

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Do I need to act?

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0.13% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
5
CVSS 5.3/10 Medium
NETWORK / HIGH complexity

Affected Products (1)

Affected Vendors

Otrs

References (2)

Vendor Advisory https://otrs.com/release-notes/otrs-security-advisory-2024-03/
Vendor Advisory https://otrs.com/release-notes/otrs-security-advisory-2024-03/
23
/ 100
low-risk
Severity 17/34 · Moderate
Exploitability 1/34 · Minimal
Exposure 5/34 · Minimal