CVE-2024-28988
high-risk
Published 2025-09-01
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Do I need to act?
~
9.8% chance of exploitation in next 30 days
EPSS score — moderate exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
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Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
9
CVSS 9.8/10
Critical
NETWORK
/ LOW complexity
Affected Products (4)
Affected Vendors
53
/ 100
high-risk
Severity
32/34 · Critical
Exploitability
11/34 · Low
Exposure
10/34 · Low