CVE-2024-57727

high-risk
Published 2025-01-15

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Do I need to act?

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94.0% chance of exploitation in next 30 days
EPSS score — higher than 6% of all CVEs
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CISA KEV: actively exploited in the wild
On the Known Exploited Vulnerabilities catalog — federal agencies must patch
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Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
7
CVSS 7.5/10 High
NETWORK / LOW complexity

Affected Products (1)

Affected Vendors

Simple-Help

References (3)

Release Notes https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabi...
Third Party Advisory https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-...
US Government Resource https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-...
58
/ 100
high-risk
Severity 26/34 · High
Exploitability 27/34 · High
Exposure 5/34 · Minimal