CVE-2025-10696
low-risk
Published 2025-10-03
OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
Do I need to act?
-
0.04% chance of exploitation
EPSS score — low exploit probability
-
Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
5
CVSS 5.4/10
Medium
NETWORK
/ LOW complexity
Affected Products (1)
Opensupports
Affected Vendors
References (3)
26
/ 100
low-risk
Severity
21/34 · High
Exploitability
0/34 · Minimal
Exposure
5/34 · Minimal