CVE-2025-12169

low-risk
Published 2025-11-21

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

Do I need to act?

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0.05% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
4
CVSS 4.3/10 Medium
NETWORK / LOW complexity

Affected Products (1)

Wsdesk

Affected Vendors

Elula

References (2)

Patch https://plugins.trac.wordpress.org/changeset/3391816
Third Party Advisory https://www.wordfence.com/threat-intel/vulnerabilities/id/ae2ac493-e6df-4083-860...
23
/ 100
low-risk
Severity 18/34 · Moderate
Exploitability 0/34 · Minimal
Exposure 5/34 · Minimal