CVE-2025-20129

moderate-risk

Published 2025-06-04

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

Do I need to act?

0.04% chance of exploitation

EPSS score — low exploit probability

Not on CISA KEV list

No confirmed active exploitation reported to CISA

Patch status unknown

Check vendor advisories for fix availability and mitigation guidance

CVSS 4.3/10 Medium

NETWORK / LOW complexity

Affected Products (20)

Socialminer

Unified Contact Center Express

Affected Vendors

Cisco

References (1)

Vendor Advisory https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/ci...

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moderate-risk

Severity 18/34 · Moderate

Exploitability 0/34 · Minimal

Exposure 28/34 · Critical