CVE-2025-24389

low-risk
Published 2025-01-27

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Do I need to act?

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0.04% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
6
CVSS 6.3/10 Medium
LOCAL / HIGH complexity
21
/ 100
low-risk
Severity 16/34 · Moderate
Exploitability 0/34 · Minimal
Exposure 5/34 · Minimal