CVE-2025-24391
low-risk
Published 2025-07-14
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
Do I need to act?
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0.07% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
5
CVSS 5.3/10
Medium
NETWORK
/ LOW complexity
26
/ 100
low-risk
Severity
21/34 · High
Exploitability
0/34 · Minimal
Exposure
5/34 · Minimal