CVE-2026-1251
low-risk
Published 2026-01-31
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Do I need to act?
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0.01% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
5
CVSS 5.4/10
Medium
NETWORK
/ LOW complexity
26
/ 100
low-risk
Severity
21/34 · High
Exploitability
0/34 · Minimal
Exposure
5/34 · Minimal