CVE-2026-32752
low-risk
Published 2026-03-19
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Do I need to act?
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0.04% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
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Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
Affected Products (1)
Affected Vendors
12
/ 100
low-risk
Severity
7/34 · Low
Exploitability
0/34 · Minimal
Exposure
5/34 · Minimal