CVE-2026-4654
low-risk
Published 2026-04-08
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
Do I need to act?
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0.05% chance of exploitation
EPSS score — low exploit probability
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Not on CISA KEV list
No confirmed active exploitation reported to CISA
?
Patch status unknown
Check vendor advisories for fix availability and mitigation guidance
5
CVSS 5.3/10
Medium
NETWORK
/ LOW complexity
References (6)
26
/ 100
low-risk
Severity
21/34 · High
Exploitability
0/34 · Minimal
Exposure
5/34 · Minimal